Current

• Customer Service Representative at TagMania
• Bookseller at Barnes & Noble College Booksellers

Past

• Receptionist at SportClips Haircuts
• Cashier at CVS Pharmacy

Education

• University of North Carolina at Charlotte
• Staten Island Technical High School

Industry

Legal Services

Jennifer Ibanez’s Summary

Recent UNC Charlotte graduate with dual bachelor of arts degrees in criminal justice and psychology. Interested in pursuing a career in either legal services or behavioral health.

Jennifer Ibanez’s Specialties:

• Received extensive training in conflict resolution, mediation and negotiation

Jennifer Ibanez’s Experience

• Customer Service Representative

  TagMania

  (Retail industry)

  July 2008 — Present (1 year 1 month)

  • Independently assist customers in the selection of sports memorabilia and personalized items

• Bookseller

  Barnes & Noble College Booksellers

  (Privately Held; Retail industry)

  December 2006 — Present (2 years 8 months)

  • Provide assistance to management during the recruitment and training of new employees
  • Contact vendors for both the placement and verification of company orders
  • Fulfillment of in-store and online customer orders in a timely manner
  • Assist customers with the selection of books and merchandise as well as answering customer inquiries
  • Conduction of inventory

• Receptionist

  SportClips Haircuts

  (Privately Held; Retail industry)

  June 2006 — June 2007 (1 year 1 month)

  • Helped maintain a clean and welcoming atmosphere
  • Operated cash register as well as the performance of opening and closing procedures

• Cashier

  CVS Pharmacy

  (Public Company; CVS; Pharmaceuticals industry)

  September 2004 — May 2005 (9 months)

  • Helped maintain a clean atmosphere, conducted inventory, and set up floor plans
  • Operated cash register and maintained the change drawer for all other cashiers

Jennifer Ibanez’s Education

• University of North Carolina at Charlotte

  BA , Criminal Justice, Psychology , 2005 — 2009

  Dean's List, three semesters

  Activities and Societies:

  Mock Mediation, Pre-Law Society, Prospector

• Staten Island Technical High School

  Hidh School Diploma , 2001 — 2005

  Activities and Societies:

  HIV/AIDs Awareness Team, Stage Crew, Track & Field

Additional Information

Jennifer Ibanez’s Groups:

•    UNC Charlotte Alumni
•    Staten Island Tech Alumni and Friends

Jennifer Ibanez’s Contact Settings

Interested In:

• career opportunities
• new ventures
• getting back in touch